1. Return Policy

We want you to be fully satisfied with your purchase. If you are not, you may return your unused product within 14 days of receipt for a refund or exchange.

2. Return Conditions

• Items must be unused, in original packaging, and with all tags attached.

• Proof of purchase is required for all returns.

• Return shipping costs are the responsibility of the customer unless the product is defective or incorrect.

3. Refund Process

• Once we receive your return, we will inspect it and notify you of the approval or rejection.

• Approved refunds will be processed within 7-10 business days to the original payment method.

4. Exchanges

• If you received a defective or incorrect item, please contact us within 48 hours of delivery for an exchange.

To initiate a return, email us at info@silkserve.com with your order details.